Webinar: Success with Technology is the responsibility of the whole organization
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When: 06/27/2019
11 am
Where: Canada
Contact: Sunny Chen

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Date/Time: June 27, 2019 at 11am EST

Title: Success with Technology is the responsibility of the whole organization 


Municipalities are always under pressure to do more with less; to improve response times and to become more efficient. Consequently IT leaders and departments are under ever-increasing pressure to help drive organizational change and transformation, to digitize processes to find resource and cost savings; to deliver online services; and to enable the building of a ‘smart city’ that provides access to data and information to allow for more evidence based decision making. But, to truly be successful with technology requires a whole organization approach. Organizational change cannot be driven from behind.

Technology has become the responsibility of all leaders in an organization. So how can you build an organization that is more tech savvy, more capable of driving technology enabled change?

  • Learn about successful techniques that we see municipalities employing to make innovation and tech-savviness a whole organization capability – not just the responsibility of IT.
  • Learn how to develop a governance model that will realize this shift; learn how to partner and integrate with your business departments to deliver digital solutions that improve their service delivery; and
  • learn how to encourage a workforce to be innovative and creative to recognize the full benefits of technology driven changes.


Ben Perry, President Perry Group

Susan Chase, Senior Consultant Perry Group and Director of Innovation and Strategic Initiatives, Town of Newmarket