Webinar- Enterprise Solution - Requirements Gathering? Observations from the Front Lines
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When: 10/17/2019
11:00 am EST
Where: Canada
Contact: Sunny Chen

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Date/Time: October 172019 at 11 am EST

Title: Enterprise Solution - Requirements Gathering?' Observations from the Front Lines


Larger municipal utilities face several challenges in successfully implementing enterprise solutions. One of the most critical tasks in an increasingly complex operating environment is ensuring that software solutions keep pace with the demands of compliance, efficiency and service delivery. Evidence from the City of Toronto recommends that the focus be on rigorously documenting common and divisional requirements through SME engagement. The validation of specific needs 'anchors' projects during periods of turbulence, offsetting resource costs. Agile project management and stakeholder governance in a changing landscape can also draw upon documented 'artifacts' for clarity, if they are updated throughout the project life cycle. 

Presenter: Faisal Shaheen, City of Toronto