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Included here are document which define the principles, rules and definitions used to develop the content of the Municipal Reference Model (MRM). The MRM is composed of:
Every component in the Reference Model complies with a set of rules specific to that type of element. These rules are defined in the "MRM Modeling Principles and Rules" document and also in a specialized technical format in the "MRM Metamodel". Generally, the rules determine:
Although these rules apply to the content of the MRM Reference Model for Canadian Municipalities, they are also intended as a guide for individual municipalities creating their own versions of an MRM-standard business model. Adhering to the principles allows municipalities to gain the most benefit from MRM features, including the ability to analyze and compare service delivery profiles, operations and performance with other conforming jurisdictions.
MRM Core Reference Documents, describing the principles, rules and definitions that are used for the MRM
The MRM Reference Model of Programs and Services contains pre-populated instances of representative Canadian municipal programs/sub-programs and services/sub-services - drawn from actual inventories compiled by individual municipalities across Canada and validated to ensure that they conform to the model rules and definitions.
This catalogue is not intended as a standard defining a complete or “right” set of programs and services with the “right” properties and relationships. Rather its purpose is to provide a quick start to municipalities wishing to apply the model, as well as a concrete illustration of the principles underlying the model. Experience has shown that jurisdictions will gain value from the MRM, only by going through the effort of understanding the principles and applying them to developing their own service catalogue. Like many such methodologies, the process is as important as the product.