BizPaL Service Enhancements Coming
April 9, 2013
Municipalities will soon have an enhanced
version of BizPaL to offer to their citizens and businesses.
Industry Canada has developed new technology
to improve the BizPaL user experience and has a pilot project under way to
enable businesses to make online payments for the permits and licences they
require, as identified through the BizPaL service.
The developments were announced at a recent
meeting of the Joint Councils in Halifax,
attended by three representatives from MISA organizations.
BizPaL is a web-based service that provides a customized list of
permits, licences, and other requirements from all levels of government to
start or expand a business in Canada. An interjurisdictional partnership launched
in 2006, BizPaL is available in 12 provinces and territories and 650
communities, and will be made available in the province of Quebec
During the Joint Councils meeting February 24-28,
the chair of the Joint Councils’ Service to Business Task Force, Paul Pierlot
of the Government of Manitoba’s Department of
Entrepreneurship, Training and Trade, announced that an application
programming interface (API) has been created to enable BizPaL partners to
display BizPaL content on other service-to-business websites.
This means that municipal partners will be able to better integrate
BizPaL content with other business-focused information on their websites,
enhancing the user experience for business clients.
The API is being implemented now on the BizPaL server, for which
Industry Canada is the host. Pierlot
said Industry Canada
will be initiating contacts soon with municipalities to invite them to use the
upgraded BizPaL service.
Pierlot also reported that Industry Canada is conducting a pilot
project to explore the possibility of using Canada Post’s epost service in
conjunction with BizPaL to enable the electronic submission and payment of permit
and licence applications.
The Service to Business Task Force is
working on behalf of the Joint Councils to find ways to improve government
services for businesses across jurisdictions.
The Joint Councils comprise the Public Sector CIO Council and the Public
Sector Service Delivery Council.
Municipalities have been represented within the Joint Councils since
There are three municipal representatives
on the Public Sector CIO Council: Per Kristensen of the City of Nanaimo, Harry Turnbull of the City of Windsor
and Kathryn Bulko of the City of Toronto,
who is president of MISA/ASIM Canada.