News: Ontario News

City of Cambridge launches new online platform offering opportunity to shape City decision-making

April 26, 2016  
Posted by: Jacqueline O'Hara
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The City of Cambridge has launched a new online community engagement platform to make it easier than ever for residents to have their say on the issues that are important to them.

The online platform, engage Cambridge, offers the opportunity to participate in City discussions from wherever, whenever and at whatever time is convenient. Set to cover a wide variety of topics including customer satisfaction surveys, and feedback on City programs and projects, engage Cambridge will provide an active voice for the community to share their thoughts and help shape City initiatives, program and services.

"It's essential to us to make sure that the voice of the community is heard," remarked Mayor Doug Craig. "Many people don't have time to come in person to public meetings, so the flexibility of offering an online option will help ensure that we are able to hear from everyone, especially those who might not have a chance otherwise."

From surveys to forums to document annotations, the engage Cambridge platform allows the City to ask for feedback from the community on a wide variety of topics in ways that are engaging and meaningful. Users will also be able to see what others in the community are saying by viewing real-time responses and summary data. After a topic has closed, users are able to come back and view the outcome, to see how their input shaped City decision-making.

"The engage Cambridge platform will really allow the City to take its community engagement to the next level," said Shawn Falcao, acting manager of communications. "The real-time updates, easily-accessible response data, and variety of commenting methods allow for a fully interactive experience that's convenient and easy."

The City launches its engage Cambridge platform seeking input on the animal control bylaw as it related to urban farms and backyard chickens as well as collecting input into improving its mobile application, Pingstreet.

The platform has also been adopted in the City of Kitchener, the City of Waterloo, and the Region of Waterloo.

To join the conversation, visit

For more information :

City of Cambridge
50 Dickson Street, 2nd Floor, P.O. Box 669
Cambridge, Ontario
Canada, N1R 5W8