Cancellation FAQs: 2020 MISA Ontario Conference & Trade Show
March 23, 2020
Posted by: Jacqueline O'Hara
Will I receive a refund?
Yes. All attendees will receive a full refund for their purchased conference pass(es). If you are a sponsor and/or exhibitor, you will also be fully reimbursed for your sponsorship package and/or booth purchase. This is manual process for us, so we ask for your patience over the next few weeks to have these refunds processed.
Will MISA Ontario refund my hotel accommodations?
If you booked your accommodations at Hotel X, you should have already received a notice that your reservation has been automatically canceled and refunded. You do not need to take any further action.
If you booked your accommodations at an alternative hotel on your own, it is your responsibility to reach out to them directly to cancel.
Will MISA Ontario refund my transportation?
No. If you booked a flight, we encourage you to reach out to your airline directly to request a refund, credit, or waive fees for your flight.
What is the plan for 2021?
The MISA Ontario Annual Conference & Trade Show will return to the City of Toronto at Beanfield Centre from May 16-19, 2021. Details will be provided in the coming months. We want to thank all of our suppliers for making this possible.
Still have questions? Please, contact Sunny Chen, Manager of Sponsorship and Events for any inquiries.
Additional COVID-19 Resources